Effective Date: 17 June 2026
Last Updated: 17 June 2026

This Privacy Policy explains how Raamah Biocare Pvt Ltd ("Raamah Biocare", "we", "us", or "our") collects, uses, stores, and protects personal information when you access or use www.raamahbiocare.in and related inquiry, demo, distributor, support, or communication channels.

Raamah Biocare is a research-led dental MedTech company developing products for oral screening, regenerative dentistry, platelet-rich fibrin preparation, and digital occlusal analysis. Our website and product information are intended primarily for trained dental professionals, hospitals, institutions, public-health programmes, distributors, procurement teams, and research collaborators.

1. Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, phone number, clinic or organisation name, city, product interest, inquiry details, and any information included in a message, demo request, partnership inquiry, support request, or pre-order expression of interest.

We may also collect limited technical and usage information, such as device type, browser type, approximate location derived from network data, referring pages, pages visited, interaction data, and cookie or similar technology identifiers, where permitted by applicable law and your cookie choices.

2. How We Use Information

We use personal information to respond to inquiries, arrange product demonstrations, process distributor or institutional interest, provide customer or technical support, manage pre-order or early-access communications, improve website performance, understand product interest, maintain security, comply with legal obligations, and communicate updates where you have opted in or where we have a lawful basis to do so.

We do not sell personal information.

3. Professional and Medical Context

Information submitted through the website is used for business communication and product-related engagement. The website is not intended to collect patient medical records, diagnostic images, treatment plans, or sensitive clinical case data. If you send clinical or patient-related information to us, you are responsible for ensuring that you have the necessary authority, consent, and lawful basis to share it.

Any information about Raamah Biocare products, including AI-assisted or diagnostic-support products, is provided for professional evaluation only and does not replace clinical judgement, specialist diagnosis, or regulatory product documentation.

4. Cookies and Analytics

We may use essential cookies to operate the website and non-essential cookies or analytics technologies to understand traffic and improve content. Where required, non-essential cookies are used only after consent. You can reject non-essential cookies through the cookie banner or manage cookie preferences through your browser settings.

5. Sharing of Information

We may share information with trusted service providers who help us operate the website, manage communications, host data, analyze website performance, process forms, or support customer engagement. These providers are expected to process information only as instructed and with appropriate safeguards.

We may also share information when required by law, regulation, court order, government authority, regulatory process, professional obligation, or to protect our rights, users, products, systems, or business operations.

6. Data Storage and Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure. No website, email system, or online transmission method can be guaranteed to be fully secure, so please avoid submitting confidential patient records or sensitive clinical files unless specifically requested through a secure channel.

7. Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining business records, supporting product discussions, meeting legal or regulatory obligations, resolving disputes, and enforcing agreements.

8. Your Rights and Choices

Subject to applicable law, you may request access to, correction of, deletion of, or withdrawal of consent for personal information that we process. You may also ask us to stop sending non-essential communications. To make a request, contact us using the details below.

9. Children

Our website and products are intended for professional and institutional audiences and are not directed to children. We do not knowingly collect personal information from children through the website.

10. International Transfers

Some service providers may process or store information outside your state or country of residence. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable law.

11. Third-Party Links

The website may link to third-party websites, services, journals, payment providers, social platforms, or partner resources. We are not responsible for the privacy practices, content, or security of third-party websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact

For privacy questions, requests, or concerns, contact us at info@raamahbiocare.in or write to Raamah Biocare Pvt Ltd at Plot No. 13-A, Survey No. 100, Block 13, Baba Nagar, Mallapur, Uppal, Medchal-Malkajgiri District, Telangana 500076, India.